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Frequently Asked Questions

What happens during the treatment? 

During your session, Rachel will carry out an assessment of your posture and movement.  She will use this information to carry out a variety of hands-on techniques to improve mobility and alleviate pain, promoting healing by addressing specific areas of concern, enhancing flexibility, and improving overall well-being.

Where do I go for an appointment?

Rachel works in a variety of places.  To schedule an appointment with Rachel, simply contact her via phone or email. We recommend booking in advance to secure your preferred date and time for a personalised session that meets your specific needs.

What if I have to cancel?

We understand that things happen at the last minute but please notify us at least 24 hours in advance to avoid any cancellation fees.

What should I wear? 

You can wear whatever you want.  We ask that you keep your underwear on throughout the treatment.  Otherwise, wear whatever you feel comfortable in. 

What is the difference between soft tissue massage and sports massage?

Soft tissue massage is for general muscle health, relaxation, and reducing tension, using gentler techniques suitable for anyone.  Sports massage, however,  is more intense, aimed at athletes to prevent or treat injuries, enhance performance, and aid recovery. It focuses on specific muscles related to sports activities, with deeper pressure and targeted techniques.

In short, soft tissue massage is for relaxation and wellness, while sports massage is for athletic performance and recovery.  Rachel uses a combination of techniques for the best possible outcome for you.

What happens during the treatment? 

During your session, Rachel will carry out an assessment of your posture and movement.  She will use this information to carry out a variety of hands-on techniques to improve mobility and alleviate pain, promoting healing by addressing specific areas of concern, enhancing flexibility, and improving overall well-being.

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New Patient Health History Form

Are you currently taking any medication?
No
Yes
Do you have heart / circulatory problems?
No
Yes
Do you have high blood pressure?
No
Yes
Do you get headaches / suffer from dizziness?
No
Yes
Have you ever been tod you have arthritic joints, osteoporosis or a bone or joint problem that could be made worse through exercise?
No
Yes
Have you had any recent musculosketal injuries or surgeries?
No
Yes
Are you being treated by another practitioner?
No
Yes
Have you been referred by another practitioner?
No
Yes

Confidentiality statement


All information provided on this form is confidential, and shall not be divulged to any third party without the Patient/Client’s prior consent, in accordance with standard medical practice and the Data Protection Act 2018.


The Data Protection Act 2018 has recently been updated to include the recent GDPR legislation.  The personal information collected by Rachel Ulph will include information relating to your name, address, date of birth and wider contact details as well as all information relating your requirements for treatment. This data will only be used for the purposes for which it was collected, to enable Rachel Ulph to continue to treat you with soft tissue therapy.  Occasionally it may be necessary to contact you directly regarding your treatment appointments or other matters relating to your treatment. This information will not be shared with any third party under any circumstances unless you have explicitly given your consent to do so.  Your data will be securely held for 7 years after the date of your last treatment. 


 Under the Data Protection Act 2018 your individual rights are as follow;

·    to be informed about the personal data stored by this organisation

·    to be able to access any of your personal data from this organisation

·    to object to the processing of your personal data by this organisation

·    to restrict the processing of your personal data by this organisation

·    to rectify your personal data held by this organisation

·    to erase your personal data held by this organisation


Patient/Client’s consent declaration and signature


The information provided on this form is complete and accurate to the best of my knowledge. I have read the above ‘Confidentiality statement’ and the information pertaining to the Data Protection Act 2018, and hereby confirm my consent to treatment, consent to my details being held by Rachel Ulph for 7 years after the date of the last treatment and under necessary circumstances, consent for Rachel Ulph to contact me directly.

West Meon

Hampshire

GU32 1LQ

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